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763-757-8086

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Diabetic Shoe Source, Inc.
7362 University Ave NE, Ste 306
Fridley, MN 55432
FAX: 763-862-4797
diabeticshoesource@yahoo.com

Office Hours:
Mon-Fri, 9AM - 3PM
& by Appointment

Frequently Asked Questions About Diabetic Shoes

Diabetic shoes and inserts are specially designed to reduce the risk of skin breakdown in diabetics. People with diabetic neuropathy or numbness in their feet may not know how much at risk their feet actually are. An ulceration under the foot can develop in a couple of hours. The primary goal of therapeutic footwear is to prevent complications, which can include ulcerations, calluses, or even amputations for patients with diabetes.

In addition to meeting strict Medicare guidelines, diabetic shoes must be prescribed by a physician and fit by a qualified individual, such as a certified pedorthist, or certified shoe fitter. The shoes must also be equipped with a removable orthotic or heat moldable insert. The diabetic shoes and inserts work together as a preventative system to help diabetics avoid foot injuries and improve mobility. Our diabetic shoes come in many different styles, a huge size selection and designs with the highest level of comfort and support. These shoes are made with genuine leather or other breathable fabrics and materials, and are properly designed for good foot support.


2. What is the Medicare Diabetic Shoe Bill

The Therapeutic Shoe Bill was enacted by Congress in 1993 in order provide proper footwear and inserts for people with diabetes who qualify under Medicare Part B benefits. According to the American Diabetes Association, there are approximately 17 million Americans with diabetes, and twenty-five percent of those people will develop foot complications as a result of their disease. The Therapeutic Shoe Program was designed to help prevent lower limb ulcers, amputation, and other complications in people who are diagnosed with diabetes. Eligible beneficiaries qualify for one pair of shoes, plus extra pairs of inserts and/or shoe modifications per calendar year. Click here for details.


3. What is the Diabetic Shoe Source process for obtaining diabetic shoes and inserts?

Give us a call 763-757-8086 or 1-888-757-8086. We cover the Twin Cities metro and up to 60 miles outstate.

A certified professional will meet with you at your home or our office. We will carefully evaluate and measure your feet. We listen to your concerns about shoe style, color, weight of shoe, sole material, lifestyle considerations, etc. We will note foot conditions and sizing information and show you the shoes that will best accommodate your situation. We will communicate our findings to your doctor and work with him/her to complete all necessary paperwork. We will verify your insurance coverage and then order your new shoes from the manufacturer. In a week or two, we will have a second meeting with you when we will fit you with your new shoes and three pair of diabetic, pre-fab, heat-moldable inserts. We will make any adjustments to ensure you get the best fit possible. If you are satisfied, you will sign some paperwork and we will bill your insurance.

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Click here to download Doctor Statement. Have your doctor complete the form, then call us.


4. The Shoes

We carry Drew, Propét, Aetrex, Pedors, OrthoFeet, Ped-Lite and Mt. Emey shoes. These shoes are great for comfort, support, protection. Sizes range from 4 to 20, widths AA to 9E. Click here to see an illustrated diagram of diabetic shoes.

  • Leather shoes
  • Lightweight shoes
  • Machine washable shoes
  • Sensible shoes
  • Stretch material shoes
  • Shoes to accommodate edema/swelling
  • Shoes to accommodate hammertoes/bunions
  • Athletic shoes
  • Old lady shoes
  • Dress shoes
  • Womens' winter boots
  • Men's over the ankle boots
  • Walking shoes
  • Velcro, lace and tandem closure shoes
  • Good-looking shoes
  • Ugly shoes


5. Medicare Supplier Standards

Click here to download Medicare Supplier Standards. Requires Adobe Reader™ software.


6. Diabetic Socks & Foot Cream

Physicians Choice Diabetic Socks

Physician's Choice Diabetic Socks

3 Pair Just $10

Physicians Choice diabetic socks are non-binding loose fitting socks with soft cushioned bottoms and smooth seams. These loose fitting diabetic socks feature an impressive 11 inch cross-stretch. These diabetic socks are of very high quality with a special knit that allows your feet, ankle and calves to breathe. The diabetic socks are so comfortable your feet will smile! Sizes Women's 9-11, Men's 10-13, Men's 13-15. White only, crew length. Call 763-757-8086 to order.





Highlights of the Medicare Diabetic Shoe Bill

Medicare Beneficiary Eligibility

Medicare covers diabetic shoes, inserts and modifications for Medicare beneficiaries only if the following criteria are met:

(a) The Patient has diabetes and one or more of the following conditions:

  • Previous amputation of the other foot, or part of either foot, or
  • History of previous foot ulceration of either foot, or
  • History of pre-ulcerative calluses of either foot, or
  • Peripheral neuropathy with evidence of callus formation of either foot, or
  • Foot deformity of either foot, or
  • Poor circulation in either foot; and

(b) The certifying physician who is managing the patient's systemic diabetes condition has certified that (1) one or more of the indications required by (a) above are present, (2) he or she is treating the patient under a comprehensive plan of care for his or her diabetes, (3) The patient needs diabetic shoes, inserts or modifications.


Coverage Limitations

For Medicare beneficiaries meeting criteria described above, coverage is limited to one of the following within 1 calendar year:

  • 1 pair of off-the-shelf depth shoes and 3 additional pairs of multi-density inserts.
  • 1 pair of off-the-shelf depth shoes including a modification, and 2 additional pairs of multi-density inserts.
  • 1 pair of custom-molded shoes and 2 additional pair of multi-density inserts.

Documentation Requirements

Medicare program carriers generally require the following before reimbursement will be made for shoes, inserts or modifications furnished to a program beneficiary.

  • A certification of medical necessity from the physician who manages the patient's diabetes, which certifies that the patient (a) has diabetes mellitus, (b) has at least one of the qualifying conditions, (c) is being treated under a comprehensive plan of care for his or her diabetes, and (d) needs diabetic shoes.
  • A prescription for a particular type of footwear (e.g., shoes, inserts, modifications) from a podiatrist, or physician who is knowledgeable in the fitting of diabetic shoes and inserts. Suppliers are required to keep file copies of signed and dated physician prescriptions.

Furnishing The Footwear

The footwear must be fitted and furnished by a podiatrist or other qualified individual, such as a pedorthist, orthotist, or prosthetist. The certifying physician may not furnish the footwear unless he or she practices in a defined rural area or health professional shortage area. The prescribing physician may be the supplier.

Additional requirements may apply. You should consult a qualified expert or Medicare for more information.


The information contained herein is a summary of select Medicare rules and policies, and is intended for information purposes only. For comprehensive or authoritative guidance, please consult Medicare program representatives and publications.


Diabetic Shoe Manufacturers

Here is a list of the manufacturers whose shoes and diabetic footware accessories we carry:

You can browse through the shoe manufactuerer's website to see the current styles they offer. If you find something you like, let us know and we will do our best to get them for you.


A 2013 article in "Diabetes and Metabolism Journal" mentions a Japanese study that says that loose green tea can help manage Type 2 Diabetes. And ask your doctor about treating minor foot wounds and abrasions with topical lidocaine/xylocaine powder mixed with alcohol or skin cream.